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Receptionist and Admin Assistant – Process Control Equipment, Head Office

Over £10m of on hold stock available to be delivered.
Many products available same day or next day delivery.
European distribution with global reach.

Job description

Receptionist and Admin Assistant

Full-time – Office based – Teesside, UK

Reports to – General Manager

The Company

Process Control Equipment Iberica is the Spain and Portugal division of the Process Control Equipment Group, a leading stockist and distributor of valves, automation, and instrumentation across the UK and Europe. A recognised company to the petrochemical, oil and gas, power, pharmaceutical, and food and beverage industries, with over 40 years of trading experience.

Key Responsibilities

  • Provide a professional reception and switchboard service to the business, directing calls and taking messages as required.
  • Manage all internal meeting room resources.
  • Organise meetings – book meeting rooms (on-site and off-site), ensure the provision of refreshments, catering as required.
  • Ensure resources are available to support meetings such as flipcharts, pens, etc.
  • Book travel (flights, trains, taxis etc) and accommodation as and when required.
  • Meet and greet any site guests, ensuring a positive experience for all who attend.
  • Sort/distribute incoming post and electronic communication from external and internal sources.
  • Scan incoming postal invoices for upload to our digital records/storage.
  • Organise the shared “Accounts Payable” inbox to ensure that tasks/correspondence are sent to the appropriate person for each site.
  • Maintain and order any required sundry items, e.g. stationery, Macro runs, tea/coffee/milk supplies.
  • Order uniform for staff members.
  • Organise office social events where required.
  • Assist with any other reasonable ad hoc duties of a similar responsibility level as may be allocated to the role from time to time in pursuit of business efficiency.
  • Ensure your own health and safety at work and the health and safety of anyone else who might be affected by your acts and omissions.
  • Ensure compliance with any relevant legal requirements.
  • Comply with environmental legislation and company guidelines with regards to the environment.
  • Adhere to the Company’s policies including equal opportunities, health & safety, standards of dress and behaviour, this also includes participating in the Company performance review/appraisal scheme and training and development opportunities as appropriate.

Personal Specification

Education

  • Good base level of education is preferred (Such as GCSE or equivalent).

Experience

  • Experience in a receptionist, administrative, or customer service role would preferred

Skills 

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational and multitasking skills.
  • Excellent written and verbal communication abilities.
  • Attention to detail and a proactive approach to problem-solving.
  • Ability to manage time effectively and prioritize tasks.

Personal Attributes

  • Friendly and approachable, with excellent interpersonal skills.
  • Dependable and trustworthy, with a strong work ethic.
  • Ability to work both independently and as part of a team.
  • Flexible and adaptable to varying workloads and office demands.
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